The Occupational Health Coordinator acts as a link between the client and the clinics and / or Medical Service providers. This position acts as a service ambassador, promoting Medilink International services through excellence and quality of service.

Main Responsibilities:

Organisation of medical appointments for our members with partner clinics worldwide
Monitoring of recall dates for medical examinations
Scheduling of appointments in good time to be carried out by recall dates, by liaising with clinics and employees
Ensure that clinics receive the package of tests to be carried out and the related forms well in advance of the appointment
Ensure that results are received within the stipulated time / SLA
Accurately enter all results into our database
Ensure that the Medilink Occupational Health doctor has all the information needed to issue certificates within the stipulated timeframe
Assist the Medilink Occupational Health doctor and the Department Manager in compiling monthly, quarterly, and annual reports
Check provider invoices to ensure that they match with tests carried out and agreed prices
Provide assistance in health promotion and health education activities
Adhere to all company HSSE policies and initiatives and proactively promote an HSSE environment
Promote any duties assigned by the company from time to time, commensurate with the employee's skills, competencies and experience

Requirements

Diplomatic
Able to listen to and understand client requirements, seeking clarification when needed
Organised and meticulous in following up with client appointments and updating case status and workbooks
Friendly and warm telephone manner
Competent in using email to communicate
Ability to work under pressure and to tight timelines
Ability to prioritise work
Strong written and verbal communication skills in English
Candidates have to be able to communicate in additional languages, such as Chinese, Arabic, or Spanish
IT skills, including the use of MS Office

Experience

A minimum of 1 to 2 years’ experience in a similar environment / position will be given preference
Medical experience such as a pharmacist, allied health professional or nurse
Ideally experience in organising medical appointments

Qualifications

Ideally a qualification in Pharmacy, Nursing and/or Allied Health professional or similar field

Occupational Health Coordinator (Multilingual Speaking)

Job Description