The HR Operations Coordinator is responsible for coordinating all human resources activities across existing and new projects within the region. The role works closely with Project Managers and Operations Managers, in-country HR personnel, and clients to ensure the delivery of high-quality HR support across the company's areas of operation.

Key Responsibilities

HR Operations and Compliance
- Ensure all employees and third-party providers comply with company HR policies, procedures, and relevant legislation.
- Maintain accurate and up-to-date personnel records in compliance with GDPR requirements.
- Provide HR support to projects and operational areas, particularly where no local HR resource is available.
- Support grievance, disciplinary, performance management, and incident investigation processes.
- Ensure all HR activities are completed within established timelines and deadlines.
Recruitment and Onboarding
- Manage and support recruitment activities, including job description development, sourcing, headhunting, applicant management, and interview coordination.
- Coordinate and administer staff induction programmes in line with company policies and procedures.
- Collaborate with project and operations teams to recruit and retain high-quality personnel.
Staff Mobilisation and Administration
- Coordinate staff mobilisation, including fitness-to-work certifications, vaccinations, visas, travel arrangements, accommodation, insurance, and related documentation.
- Liaise with clients and Project Managers regarding employee mobilisation requirements.
- Ensure the timely provision of uniforms, PPE, lanyards, and other staff equipment.
- Maintain project rosters and organisational charts for countries and sites.
- Provide general administrative support to project and operations teams as required.
Payroll and Workforce Management
- Review and approve timesheets received from project sites and ensure their timely submission to the Accounts department.
- Investigate and resolve discrepancies relating to timesheets and payroll records.
Training and Continuous Support
- Work closely with the Training department to ensure client and company training requirements are met.
- Support performance appraisal processes and monitor the implementation of resulting action plans.
- Promote a positive, compliant, and safety-focused working environment.
Health, Safety and General Responsibilities
- Adhere to and actively promote all company HSSE policies and initiatives.
- Undertake additional duties reasonably assigned by the company, in line with skills, competencies, and business requirements.

Requirements

Experience
- Minimum 2 years' experience in Human Resources, preferably within an operational HR environment.
- Experience supporting remote projects and geographically dispersed teams is highly desirable.
Qualifications
- Qualification or diploma in Human Resources, Business Administration, or a related field.
- Professional HR certification (e.g., CIPD) is considered an advantage.
Skills and Competencies
- Excellent communication and interpersonal skills, with the ability to engage effectively at all organisational levels.
- Strong negotiation, organisation, and time-management skills.
- High attention to detail and accuracy.
- Ability to work independently, collaboratively, and under pressure.
- Strong problem-solving skills and ability to perform effectively in ambiguous environments.
- Proficient in Microsoft Office applications.
- Results-driven with a strong focus on meeting deadlines.
Languages
- Fluent English (written and spoken).
- Proficiency in French, Arabic, Spanish, or Portuguese is advantageous.
- Additional languages are considered a strong asset.

HR Operations Coordinator

Job Description