We are looking for a customer service-oriented individual to join our team! The successful candidate will be responsible for providing excellent customer service to all customers, helping them with their inquiries and ensuring that the shop is kept clean and orderly.

The successful candidate should have excellent communication skills, be able to work independently and as part of a team, and be able to handle multiple tasks at once. They should also be able to handle cash and credit card transactions and be knowledgeable about the products being sold in the shop.

Responsibilities

Greet customers in a friendly and professional manner
Respond to customer inquiries and provide accurate information
Assist customers with purchases and answer any questions they may have
Ensure the shop is kept clean and organized
Maintain stock levels and replenish shelves as necessary
Process cash and credit card transactions
Handle returns and exchanges
Assist with other tasks as needed

Qualifications

Previous customer service experience
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of the products being sold in the shop
Ability to handle cash and credit card transactions
Ability to multi-task and prioritize tasks
Punctuality and reliability

About Us

Founded in 2023 by four friends with a shared vision, The Roots Club was born out of a passion for creating a safe, responsible, and community-driven cannabis space in Malta. Our journey officially took shape in April 2024, when we obtained our license from ARUC (Authority for the Responsible Use of Cannabis), allowing us to cultivate and distribute high-quality, carefully curated cannabis products.At The Roots Club, we believe that cannabis consumption should be safe, informed, and mindful. As an officially recognised Cannabis Harm Reduction Association (CHRA), we are committed to harm reduction, responsible use, and consumer education. Our mission is to provide a controlled and secure environment where members can access cannabis in a way that prioritises health, awareness, and well-being. We emphasize education on safe consumption practices, helping members make informed choices while fostering a culture of respect and knowledge.With a capacity of 500 members, The Roots Club is an exclusive, private space open only to Malta residents. We strictly do not accept tourists or temporary members, in full compliance with ARUC regulations. This ensures that our community remains dedicated, well-informed, and aligned with the values of safety, responsibility, and transparency.More than just a cannabis club, we are a movement—a place where like-minded individuals come together to share knowledge, promote safe practices, and support a progressive cannabis culture in Malta. Whether you are here to explore the benefits of cannabis, connect with a responsible community, or simply enjoy a high-quality experience in a regulated setting, The Roots Club welcomes you.Join us in shaping a future where cannabis is respected, understood, and enjoyed responsibly.

About Us

Shop Attendant

Job Description