Sales & Marketing Assistant

Salary Package: €23,000 to €26,000

About Our Client

Heroix is collaborating with a well-established organisation operating within the manufacturing sector. Serving customers in Malta and overseas, our Client combines high production standards with modern solutions and a strong focus on meeting the evolving requirements of businesses across different markets.

Role Overview

The Sales & Marketing Assistant will support the Commercial Department by sourcing prospective customers, developing new business leads and assisting with promotional initiatives. Reporting to the Head of Commercial, the selected candidate will help strengthen the Business's sales pipeline while maintaining accurate commercial information and coordinating marketing content across various channels.

Key Responsibilities

Business Prospecting: Research organisations that may require the product that the company produces and identify promising avenues for commercial growth.
Contact Identification: Locate the appropriate buyers, procurement representatives and other influential contacts within prospective customer organisations.
Lead Engagement: Approach new contacts through telephone calls, emails, professional networking sites, trade connections and relevant business gatherings.
Service Promotion: Present the Company's production solutions and capabilities clearly to prospective customers, encouraging further commercial discussions.
Database Management: Develop reliable lists of existing and prospective customers, ensuring that contact details and engagement histories remain complete and current.
Market Intelligence: Follow developments within domestic and overseas markets, sharing useful findings with the Commercial Department.
CRM and Systems Administration: Record new leads, communications and commercial activity promptly within the CRM and management information systems.
Commercial Coordination: Liaise with colleagues to clarify priority customer groups, commercial objectives and current business needs.
Meeting Assistance: Help colleagues gather information and prepare relevant materials ahead of customer appointments and presentations.
Marketing Support: Assist the Head of Commercial with the planning and coordination of promotional campaigns, materials and related assignments.
Digital Content Updates: Publish approved information supplied by the Sales Department across the Company's website and social media accounts.
Customer Communications: Distribute promotional material to clients in line with the communication schedule agreed by the Sales Department.
Content Library: Organise and maintain a central collection of photographs, videos and other media showcasing the Company's facilities, processes and products.
Trade Events: Coordinate promotional tasks connected with exhibitions, fairs and other industry occasions attended by the Business.
Additional Support: Undertake other reasonable commercial or administrative assignments when required.

Qualifications, Skills and Attributes

Experience: Previous exposure to prospecting, sales coordination, customer acquisition or a similar commercially focused function is required.
Sector Awareness: Familiarity with manufacturing environments would be advantageous.
Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
Communication Skills: Able to introduce services confidently and communicate professionally with prospective customers through different channels.
Interpersonal Skills: Comfortable initiating new relationships and collaborating effectively with sales, marketing and commercial colleagues.
Technical Skills: Competent in using CRM platforms and handling organised commercial records. Familiarity with website and social media administration would be beneficial.
Organisation: Capable of coordinating several priorities while keeping information, schedules and promotional resources properly maintained.
Attention to Detail: Demonstrates care and accuracy when recording contacts, updating systems and distributing marketing content.
Self-Motivated: Takes initiative in researching opportunities, contacting prospects and following through on assigned activities.
Target Orientation: Remains focused on generating worthwhile leads and contributing towards the Commercial Department's objectives.
Problem-Solving: Able to evaluate information, recognise potential opportunities and respond practically to changing business requirements.

What's on Offer

Compensation: A competitive remuneration package reflecting the selected candidate's experience and suitability for the position.
Working Hours: Full-time working arrangements will be discussed during the recruitment process.
Industry Exposure: The opportunity to gain practical commercial experience.
International Reach: Exposure to business development activity involving customers and market opportunities in Malta and abroad.
Career Development: Opportunities to strengthen sales, marketing and commercial skills within an established manufacturing organisation.

What Heroix Offers

Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
CV Review: Receive candid and constructive feedback to enhance your CV.
Interview Planning: Get personalised preparation sessions before your interviews.
Cultural Fit Assessment: Understand the Company's culture to determine whether it is the right environment for you.
Long-Term Perspective: Gain valuable insight into the position and the Business to support a stable, long-term career decision.
Exclusive Opportunities: Access a broader range of employment opportunities.
Personalised Candidate Profile: Stand out through a detailed profile showcasing your strengths and capabilities.
Ongoing Support and Guidance: Benefit from continuous assistance throughout your job search.
Networking Opportunities: Leverage our extensive network of industry contacts to discover exclusive positions.
Time Efficiency: Save time and effort through our focused and effective recruitment approach.
Tailored Job Matching: Find the right opportunity through job matching shaped around your experience and career ambitions.
Feedback Loop: Remain informed and engaged through regular updates regarding your application.

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Licensed and regulated by the Government of Malta under DIER Agency Licence No. 00412-2025

Sales & Marketing Assistant

Job Description