IT Infrastructure Manager

Salary Package: €49,000 to €55,000

About Our Client

Our Client is a long-standing enterprise that has been an integral part of the local industry, representing major international brands. Committed to driving positive change, the Company contributes significantly to Malta's economy. Upholding rigorous quality and environmental standards, the Client strives to be a force for good in society, promoting sustainability initiatives and actively reducing its environmental footprint. With a dedication to consumer happiness, innovation, and responsible business practices, the Client continues to make an impact in its sector.

Role Overview

The IT Infrastructure Manager will play a crucial role in managing and maintaining the Company's IT infrastructure, ensuring robust security measures and optimal system performance. This hands-on position requires both technical expertise and leadership skills to manage day-to-day IT operations, implement change management processes, oversee budgeting, and track KPIs. The successful candidate will lead a team while fostering an environment of continuous learning and improvement.

Key Responsibilities

Manage and maintain IT infrastructure: Oversee the smooth operation of servers, networks, storage, and other critical systems.
Implement and maintain security controls: Enforce security policies, configure firewalls, manage access controls, and conduct vulnerability assessments.
Troubleshoot and resolve IT issues: Diagnose and resolve technical problems efficiently, ensuring minimal downtime.
Stay abreast of evolving technologies: Continuously learn and adapt to emerging trends in infrastructure and security.
Lead and manage IT infrastructure changes: Develop and execute comprehensive change management plans.
Communicate effectively with stakeholders: Clearly explain technical concepts to both technical and non-technical audiences.
Develop and manage budgets: Allocate resources effectively and monitor IT expenditures for cost optimisation.
Define and track KPIs: Establish relevant metrics to measure the effectiveness and efficiency of IT operations.
Provide strategic direction: Shape the future of IT infrastructure and security in alignment with company goals.
Lead and mentor the team: Foster a positive and collaborative work environment, ensuring team development and growth.
Manage recruitment and onboarding: Develop strategies to attract top talent and ensure smooth integration of new team members.

Qualifications, Skills, and Attributes

Education: Bachelor’s Degree/Diploma in IT/Computer Studies or equivalent.
Experience: Minimum of 4 years experience in a Team Leader or Management position in IT.
Technical Knowledge: Experience in IT Networking, IT Security, Data Centre Infrastructure, and Applications (e.g., VMware, Veeam, 3CX PABX Systems).
ITIL Processes: Strong understanding of ITIL processes and IT operations best practices.
Communication Skills: Must have excellent communication skills to manage both technical and non-technical stakeholders.
Problem-solving: Strong analytical and problem-solving skills to troubleshoot and resolve IT challenges.
Leadership: Proven ability to lead teams, delegate tasks effectively, and motivate team members.
On-call: Must be willing to be on-call and travel to off-site locations as required.

What's on Offer

Compensation: Competitive salary package with a car allowance, performance bonuses, and other incentives.
Working Hours: Standard working hours with flexibility as required by the role.
Other Benefits: On-call allowance, KPI-based performance incentives, and opportunities for career advancement.
Career Development: Professional growth opportunities within an expanding and dynamic company.

What Heroix Offers

Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
CV Review: Receive candid & constructive feedback to enhance your CV.
Interview Planning: Get personalised prep sessions prior to your interviews.
Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
Long Term: Gain insights into the role and company for a long-term, stable career move.
Exclusive Opportunities: Access a broader range of job opportunities.
Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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Licensed and regulated by the Government of Malta under DIER Agency Licence No. 00412-2025

About Us

At Heroix, we take pride in our approach to recruitment. We are dedicated to supporting people looking to move to new roles, and identifying and securing top-tier talent who will contribute to the growth and success of our clients' companies. Let us assist you to Rise to New Heights.

IT Manager - Infrastructure

Job Description