The Maintenance Staff is responsible for ensuring the hotel’s facilities, equipment, and systems are maintained in excellent working condition. This role involves performing preventive maintenance, responding to repair requests, and ensuring a safe, comfortable, and well-functioning environment for guests and staff. The position requires technical knowledge, attention to detail, and the ability to work efficiently in a fast-paced hospitality setting.

Key Responsibilities

General Maintenance & Repairs

Perform routine inspections and preventive maintenance of hotel facilities (plumbing, electrical, HVAC, carpentry, and mechanical systems).

Respond promptly to guest and staff maintenance requests.

Carry out minor repairs, installations, and troubleshooting as needed.

Equipment & System Maintenance

Ensure all hotel equipment, appliances, and systems are functioning properly.

Monitor and maintain heating, ventilation, and air conditioning (HVAC) systems.

Support regular testing and servicing of elevators, fire alarms, and safety systems.

Health & Safety Compliance

Adhere to hotel safety standards and ensure compliance with health, safety, and building regulations.

Report and address potential hazards promptly.

Maintain emergency systems and participate in fire drills and safety checks.

Record Keeping & Reporting

Maintain accurate records of maintenance activities, repairs, and inspections.

Report recurring maintenance issues to the Maintenance Supervisor or Manager.

Collaboration & Guest Support

Work closely with housekeeping and front office teams to resolve guest issues quickly.

Provide professional, courteous assistance to guests when addressing maintenance requests.

Upkeep of Hotel Facilities

Maintain cleanliness and order in maintenance areas, workshops, and storage rooms.

Ensure tools and equipment are properly stored and maintained.

Maintenance Person

Job Description