Berlitz | English Language Academy Ltd is currently seeking a General School Administrator for immediate employment.

The right candidate will join a fast-paced, dedicated team that excels at delivering a fantastic product to our agents and students from all over the world!

Duties will include (but are not limited to) the following:

Assists the General Manager with the overall operation of the school.
Assists the Accreditation Officer as and when needed for the school accreditation.
Assists all other school departments as and when required.
Offers excellent customer service to our students and agents.
Oversees all reception and customer services duties.
Oversees the general maintenance and cleaning of the school premises.
Is responsible for all stock control and rotation.
Runs the internship programme and supervises all interns associated with the school.
Shares responsibility with the General Manager for Health & Safety, First Aid and Fire Safety.
Creates, sells and runs the school Leisure Department together with Operations Assistant.
Maintains accommodation-related files of the properties leased in the school’s name in an orderly manner.
Regularly checks student evaluation sheets and acts upon the areas of concern.
Updates Host Family Portfolios together with Operations Assistant
Make regular visits to host families to ensure standards are being kept together with Operations Assistant helping in peak time.
Confirms airport transfers for our existing bookings (especially those staying in our residences), ensuring no one is left stranded.
Welcomes students on their first day and handles, registration, student ID cards, placement tests and welcome orientation presentation.
Is responsible for the school emergency phone 24/7 with Operations Assistant assisting in peak times
Contributes to the improvement, development and expansion of products and services.
And any other duties assigned to them from time to time.

The right candidate must have:

Current residency and right to work in Malta.
Driving licence and car – preferrable.
A good command of the English language.
Good IT skills including knowledge of Microsoft Office tools (Word, Excel, Outlook, Canva).
The ability to communicate effectively and proactively in a customer-facing role.
The ability to think fast and multi-task when necessary.
The drive, enthusiasm and passion to be part of a busy, dynamic department in a thriving and growing English language school.
Clean Police Conduct

Previous experience in the English language school or tourism industries would be considered an asset.

General School Administrator

Job Description