About us

At The Ona Retail Ltd, we bring style to life through some of the world’s most loved fashion brands, including Women’s Secret, Springfield, and Cortefiel.

Our stores are located across some of Malta’s leading shopping destinations, including Bay Street Shopping Complex, PAMA Shopping Village, and Centreparc. We will also be present in the new shopping mall opening in St. Julian’s in Summer 2026, offering you the opportunity to work in dynamic and exciting retail environments.

We’re looking for an energetic and motivated Retail Sales Assistant to join our team. If you enjoy working in a fast-paced environment, love fashion, and take pride in delivering great customer experiences, this could be a great fit for you.

As part of our Sales team, you’ll play a key role in creating a positive and enjoyable shopping experience.

Your main responsibilities will include:

Greeting and welcoming customers
Assisting customers with product recommendations
Providing information on promotions, new arrivals, and products
Operating the POS system for purchases, returns, and payments
Handling transactions accurately and securely
Staying up to date with product availability
Building strong customer relationships to encourage repeat business
Maintaining a clean, organised, and visually appealing store
Ensuring all items are correctly labelled and priced
Sharing customer feedback and sales insights with the store manager

Requirements

Strong communication skills
A genuine interest in customer service
Positive attitude, reliability, and a team-oriented mindset
Good command of English (additional languages are considered an asset)

Why join us

A friendly, supportive team where you’ll feel part of something
An open culture where your ideas and opinions are valued and encouraged
Opportunities to grow and develop your career as we continue to expand
Regular team events
Staff discounts across our brands, including our hospitality portfolio with the Marriott brand
Flexible working hours to support work-life balance

If this sounds like the right fit for you, we’d love to hear from you. Submit your CV via the Apply button and become part of our team.

Retail Sales Assistant

Job Description