1f:T7df,

Looking to build your international career in Portugal?

Join a global BPO and become part of a multicultural team supporting French-speaking customers in Lisbon. If you're passionate about delivering exceptional customer service and enjoy working in a dynamic international environment, this opportunity could be the perfect next step in your career.

What You'll Do

Deliver high-quality customer support to French-speaking customers.
Resolve customer inquiries efficiently while maintaining a positive customer experience.
Handle requests professionally across multiple communication channels.
Accurately document customer interactions.
Collaborate with internal teams to ensure timely issue resolution.
Contribute to customer satisfaction and service quality objectives.

What We're Looking For

Native or fluent French
English C1 level (Harver English assessment required)
Strong communication and interpersonal skills
Customer-focused and solution-oriented mindset
Comfortable working in a fast-paced environment

Compensation & Benefits

Gross salary: €930/month (14 salaries)
Attendance bonus: €65/month (11 months)
24/7 rotational shifts (Monday–Sunday) with 2 rotational days off
International working environment
Career development opportunities within a global organization

Contract

This position is offered as a 6-month fixed-term contract. While the initial contract duration is six months, there is a possibility of extension based on business needs and individual performance.

Work Model

On-site
Lisbon, Portugal

Please note: Relocation support is not provided. Candidates should already be based in Portugal or be willing to relocate to Lisbon at their own expense.

Salary: €930 per month

French Speaking Customer Service Representative-Fixed Term-Onsite in Lisbon

Job Description