Are you a German speaker looking to build an international career? Join our team in Athens and provide customer support for premium brands.

Location: Piraeus, Athens, Greece

Salary: €1,400 gross per 14 month + bonuses + full relocation package (2 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee coverage)

Work Model: On-site

Working schedule: Rotating shifts, 5 days/week-8 hours/day

Your Role

You will assist customers with product, technical, delivery, and refund inquiries across phone, email, and chat.

Your Responsibilities

Provide professional customer and after-sales support.
Troubleshoot product and technical issues.
Handle delivery, refund, and product-related inquiries.
Record and manage customer cases accurately.
Provide clear, solution-focused assistance.
Support additional markets and channels when required.
Maintain high customer satisfaction and service quality.

What We Are Looking For

Fluent in German with at least C1 proficiency
English proficiency at B2-C1 level for training and internal communication
Excellent communication and problem-solving skills
Typing speed of at least 25 words per minute
Customer-oriented, professional, and solution-driven mindset
Comfortable working in an international and dynamic environment

What We Offer

€1,400 gross monthly salary per 14 months
Monthly productivity bonus of up to €250 based on target achievement
Transportation bonus of up to €100 per month, proportional to on-site working days after training
International and dynamic working environment
Full relocation support including 2 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee coverage

Why Join?

This is a great opportunity to develop your career in an international premium environment in Athens, Greece.

Apply now and take the next step in your international career.

German-Language Client Service Representative

Job Description