Build your international Customer Support career in Greece.

Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an Italian-Speaking Customer Support Representative and work onsite in Greece in a dynamic, international, and multicultural environment.

Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details

Position: Italian-Speaking Customer Support Representative

Location: Greece – Onsite

Schedule: 5 days per week, rotational shifts between 08:00–00:00

Languages: Italian C1/C2 + English B2+

Experience: Previous Customer Support experience is an advantage, but no prior experience is required

Salary & Benefits

€1,100 gross/month x 14 salaries
Performance bonus up to 10%
Fully paid training from day one
International and multicultural working environment
Career development opportunities
Professional and supportive working environment

Relocation Support

Already living in Greece? You can join the team onsite at the designated office location.

Relocating from another EU country? Full relocation support is provided, including:

EU flight ticket
2 weeks of hotel accommodation
Airport pickup
Real estate agency fee covered

Your Responsibilities

As an Italian-Speaking Customer Support Representative, you will:

Provide professional customer support in Italian via phone, email, and chat
Respond to customer inquiries and resolve account-related issues
Assist customers with platform, product, and service-related questions
Troubleshoot issues and provide effective solutions
Handle customer requests efficiently while maintaining a high level of customer satisfaction
Accurately document customer interactions in CRM and internal systems
Follow established quality and productivity standards
Help customers understand the platform and available features

What We're Looking For

Fluent Italian – C1/C2 level
English B2+ for training and internal communication
Previous experience in Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles is a plus
Strong communication and interpersonal skills
Customer-focused and empathetic approach
Strong problem-solving and troubleshooting skills
Ability to handle customer inquiries professionally and efficiently
Comfortable using CRM systems, digital tools, and multiple applications
Good attention to detail and accurate data entry
Flexible and comfortable working rotational shifts
Ability to work effectively in a fast-paced, international, multicultural team
No previous experience required – full paid training is provided

How to Apply

If you are fluent in Italian, already based in Greece or ready to relocate, and interested in starting or developing your career in Customer Support, send us your updated CV in English.

No fees are charged at any stage of the recruitment process.

Salary: €1,100 per month

Italian-Speaking Customer Support Agent

Job Description