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Join a dynamic customer service team in Porto, Portugal, providing support in German and English while ensuring a high level of client satisfaction for a leading business travel platform.

About the Location:

Porto, a vibrant coastal city in northwest Portugal, is known for its historic charm, rich culture, and dynamic atmosphere.

What You'll Do

Provide customer support in German and English
Ensure high-quality, accurate, and timely service delivery
Maintain a high level of client satisfaction

What You Bring:

Mandatory 1 years of experience in a customer service role, preferably within the travel industry
Mandatory High School diploma (12th grade or equivalent)
Proficiency in English at a business level (C1), with the ability to read, write, and speak fluently
Excellent communication skills
Adaptability and flexibility in a dynamic environment
Fluent/native-level German

Work Schedule:

Monday to Friday, 08:00 to 17:00

Compensation & Benefits:

Gross salary: €1,100/month (paid over 14 months)
Attendance bonus: €100/month (paid over 11 months)
Meal allowance: €7.63 per working day

Relocation:

Not provided. Candidates should already be based in Portugal or be able to relocate to Porto at their own expense.

Work Setup:

On-site, based in Porto.

Ready to build your customer service career in Porto? Apply now!

Salary:

German & English-Speaking Customer Service Rep

Job Description