Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As a Technical Compliance Specialist, you’ll play a key role in ensuring our systems and platforms meet the technical standards required across multiple regulated markets. You’ll develop strong expertise in regulatory technical requirements, manage end‑to‑end technical incidents — from assessment and resolution to reporting and ongoing monitoring — and act as an escalation point for all technical compliance matters. You’ll provide clear, compliant options to internal and external stakeholders, maintain an accurate technical incident register, and deliver detailed incident reports outlining root cause, impact and resolution. Your work will help safeguard the integrity, stability and regulatory readiness of our technical environment.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

Develop & maintain a solid knowledge of technical requirements to comply with online gambling legislation & regulations for multiple markets
Execute end-to-end incident management including assessment, resolution, reporting & on-going monitoring
Act as an escalation point for all technical compliance matters, providing clear, practical advice to the business
Provide compliant options to internal & external stakeholders on how to resolve technical incidents
Maintain an accurate technical incident register
Provide technical incident reporting which clearly outlines the cause, effect, resolution
Support operational teams to maintain compliant, stable and effective technical functionality

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
Strong organisational skills and the ability to manage multiple projects without dropping the ball
Exceptional attention to detail and a commitment to high‑quality work
Adaptability – you stay sharp, productive and positive in fast‑moving environments
Proven experience working in a dynamic team, with complex casework
Strong understanding of both remote regulatory requirements in various jurisdictions, ensuring adherence to legal standards
Expertise in managing multiple tasks simultaneously, with a track record of delivering on time and within scope
A self-motivated approach, with the ability to work autonomously and take ownership of tasks
A curious, problem-solving mindset and the confidence to ask the right questions

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
Previous experience in the online or land-based gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
Experience using back-office systems to review, investigate and support technical compliance queries
Strong Excel skills to manage, analyse and present technical compliance data clearly
Experience analysing data to identify trends, risks and opportunities for improvement
Basic coding knowledge to support technical investigations and process improvements would be advantageous
Experience working in a technical or incident management role within the online gaming industry

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Adaptability
Ownership and accountability
Initiating action
Resilience
Team orientation
Integrity
Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
Private Health Care
Life Insurance
Income Protection

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

Technical Compliance Specialist

Job Description