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We are recruiting Arabic and English-speaking Digital Trust and Safety Analysts to join an international team in Sofia. You will review digital content to help keep online platforms safe and trustworthy for their users.

Key responsibilities

Review user-generated content, such as text, images and videos, in Arabic and English to ensure digital trust and safety
Apply platform policies and community guidelines accurately and consistently
Identify, flag and take action on content that breaches policy
Escalate sensitive or complex cases to the relevant teams within the defined timeframes
Consider the cultural and linguistic context of Arabic-language content when making decisions
Record your review decisions clearly and accurately in internal tools
Meet quality, accuracy and productivity targets
Keep up to date with policy changes and take part in ongoing training and calibration sessions
Share feedback and insights on emerging trends and content risks with team leads
Handle all information with strict confidentiality

Requirements

Fluent or native-level Arabic
Fluent or native-level English
Candidates relocating to Sofia must hold an EU passport

What we offer

Competitive monthly salary
Welcome bonus for candidates eligible to work in the EU
Full relocation package to Sofia for EU passport holders, including a relocation bonus, 21 days of company-provided accommodation on arrival, and help finding long-term housing
Hybrid training
Hybrid work model

Arabic & English-speaking Digital Trust and Safety Analyst – Sofia, Bulgaria

Job Description