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Job Description

Our client, a well established company is looking for a Warranty Officer to join their team.

The successful candidate will be responsible for managing warranty claims, ensuring accurate documentation, and recovering warranty costs from manufacturers in line with their procedures.

Recruiting applicants already residing in Malta.

Key Responsibilities

Manage and process warranty claims from submission to completion.
Handle customer warranty enquiries and provide timely follow-ups.
Ensure warranty claims and recall campaigns comply with manufacturer requirements.
Investigate and resolve outstanding warranty claims.
Maintain accurate warranty records and monitor receivables.

Requirements

Previous experience in an administrative role, preferably in warranty administration or claims processing. Experience within the automotive industry will be considered an asset.
Good knowledge of Dealer Management Systems (DMS).
Ability to interpret technician reports and apply labour codes.

Strong organizational skills with excellent attention to detail. * Ability to work independently and meet deadlines.

Benefits

Competitive remuneration package.
Performance bonus.
Ongoing training and career development.
Health insurance.
Employee discounts and referral scheme.

Salary: €22,000-28,000 per year

Warranty Officer (recruiting from Malta only)

Job Description