Position Summary

The Delivery Person and Warehouse Helper will be responsible for driving company trucks to deliver products safely and efficiently to clients and customers, while also assisting with loading and unloading deliveries and carrying out general warehouse duties. The role requires excellent time management, attention to detail, communication and organisational skills, together with a strong commitment to health and safety. The successful applicant will be required to ensure that deliveries are completed accurately, safely and within the scheduled timeframes, while supporting the day-to-day operations of the warehouse.

Key Responsibilities and Accountabilities

Drive company trucks safely and responsibly to deliver products to clients and customers in accordance with scheduled delivery routes and requirements.
Load and unload company products safely and efficiently, ensuring that products are properly secured during transportation.
Assist with planning and following delivery routes and use navigation applications to identify delivery locations.
Compile accurate delivery records and reports.
Report all delivery-related problems, delays, incidents or customer concerns to the relevant supervisor / Manager.
Effectively communicate with clients and customers to resolve complaints.
Liaise with the main office or warehouse logistics team regarding any changes to daily delivery routes or schedules.
Assisting with the unloading of the delivery vehicle at the end of each shift.
Obtaining clients’ and customers’ signatures as an acknowledgement of having received the delivered products.
Ensuring that all safety policies and procedures are adhered to.
Prepare and complete orders for delivery or collection according to schedule, including picking, loading, packing, wrapping, labelling and securing products.
Keep the warehouse, loading areas and work environment clean, safe and organised, while optimising space utilisation.
Report any discrepancies.
Any general warehouse duties as instructed by supervisors / Manager.

Level of Education Standard and Experience Required

MQF level 1 school leaving certificate.
Licences / certificates required.

Valid forklift licence would be an asset

Valid Category C Truck Driving Licence is required
Valid Driver Certificate of Professional Competence (CPC) is required
Type of working experience – working within a warehouse environment.
Languages – written / spoken – strong communication skills in English.

Compatibility with the Company’s Values

Possess an aptitude towards creating a safe environment to himself and others.
Be able to commit and provide quality to his / her line of work.
Strive to create a customer-driven approach.
Believe that teamwork makes work more efficient and leads to better productivity
Show respect and integrity at the workplace and able to work in a team.
Believe that continuous professional development is the key to continue growing within the Company and are keen to attend training as required.
Cultivate a strong understanding of key social and environmental issues.

Competencies

Personal

Organisational and planning skills

Problem-solving and decision-making skills
Time management and multitasking skills
The ability to work under pressure and meet deadlines
The ability to work independently and as part of a team
Good communication skills
Technical

Ability to lift heavy objects

Familiarity with modern warehousing practices and methods
Information Technology

Proficiency in inventory software, databases, and systems

Proficiency in Microsoft Office
Health and Safety

Knowledge of health and safety procedures

Delivery Person & Warehouse Helper

Job Description