We are looking for a Quality Engineer to join our Quality team and support the continuous improvement of quality standards, processes and systems across the organisation.

The successful candidate will work closely with the Quality Manager and different internal departments, ensuring that customer requirements are met, quality issues are effectively addressed, and the Quality Management System remains compliant with applicable standards.

Key Responsibilities

Manage and respond to customer complaints, preparing 8D reports within the required deadlines and ensuring corrective actions are properly implemented and closed.
Support different departments with root cause analysis and structured problem-solving activities.
Investigate quality issues and non-conforming parts, including customer returns, using appropriate laboratory and testing equipment.
Review inspection plans, technical drawings and customer quality requirements.
Carry out Measurement System Analysis (MSA) activities when required.
Perform metrological confirmation and verification of equipment according to established schedules and procedures.
Review new quotation requests from a quality perspective, including dimensions, tolerances, surface requirements, certification requirements and other relevant specifications.
Support tool approval activities and communicate results to the relevant business units.
Identify product safety and special characteristics from technical drawings and ensure that these are correctly transferred into the relevant documentation and processes.
Maintain accurate and up-to-date documentation within the Quality Management System.
Monitor departmental KPIs and support the implementation of corrective and continuous improvement actions where required.
Promote a strong customer-focused approach across the organisation.
Liaise with customers and internal teams to understand and address specific quality requirements, including technical cleanliness requirements for automotive components.
Use relevant customer portals and quality systems as required.
Support internal and external audits and implement improvements resulting from audit findings.
Monitor and support compliance with IATF 16949:2016 requirements across departments.
Report on QMS performance and identify opportunities for improvement.
Ensure the integrity of the Quality Management System is maintained whenever changes are introduced.
Where necessary, take appropriate action to prevent non-conforming products from being produced or shipped.
Support environmental, health and safety requirements, including risk-reduction initiatives and the reporting of hazards, near misses and incidents.
Ensure compliance with ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety requirements.

Requirements

Bachelor's Degree in Engineering (Hons.) or an equivalent qualification.
Previous exposure to Quality Engineering, manufacturing or a related technical environment.
Good understanding of Quality Management Systems and manufacturing quality processes.
Knowledge of IATF 16949:2016 and applicable quality core tools.
Understanding of customer-specific requirements and product specifications.
Ability to interpret technical drawings, dimensions, tolerances and inspection requirements.
Understanding of statistical methods; Six Sigma Green Belt or Black Belt training would be considered an advantage.
Ability to operate or understand testing and measurement equipment used to verify product conformity.
Good knowledge of Microsoft Office.
Excellent written and verbal communication skills in English.
Strong analytical and problem-solving abilities.
Excellent attention to detail with a logical, practical and proactive approach.
Ability to prioritise tasks, meet deadlines and work independently.
Strong interpersonal skills and the ability to collaborate effectively with different departments, customers and other stakeholders.

Quality Engineer

Job Description