We’re looking for a Client Relations & Sales Manager who can turn opportunities into long-term business.

From building the pipeline and developing key client relationships to negotiating, closing and coordinating delivery, this is a hands-on commercial role for someone who takes ownership from first conversation to final outcome.

If you’re commercially driven, confident with clients and enjoy making things happen, we’d like to hear from you.

Sales & Business Development

Deliver agreed sales and revenue objectives across new and existing business.
Proactively identify, develop and convert qualified leads and new commercial opportunities across agreed markets and sectors.
Build and manage a strong commercial pipeline, taking ownership of opportunities from initial engagement through negotiation and conversion.
Develop and maintain senior relationships with key clients, prospects, partners and decision-makers.
Introduce colleagues to clients within the pipeline, to assist as necessary.
Maximise the commercial potential of existing accounts through repeat business, cross-selling and additional services.
Lead the preparation and presentation of commercial proposals, quotations and client presentations, supporting negotiation and closure of higher-value opportunities.
Represent the Company at key client meetings, networking events and industry engagements.
Maintain clear visibility of sales performance, pipeline development and anticipated revenue through accurate CRM management and reporting.
Guide the junior sales colleagues on sales and commercial aspects.

Commercial & Delivery Coordination

Take ownership of the commercial handover from confirmed sale through to ordering and delivery.
Place and administer orders with approved suppliers, ensuring alignment with agreed client requirements, pricing and timelines.
Coordinate suppliers, partners and internal stakeholders to support timely and effective delivery.
Monitor orders through to completion, proactively addressing issues, delays or changes that may impact the client or commercial outcome.
Build and maintain effective relationships with key suppliers and partners to support service quality, responsiveness and commercial delivery.

Finance & Commercial Coordination

Liaise closely with Finance to ensure accurate and timely invoicing, documentation and visibility of client payment status.
Maintain appropriate oversight of payment terms and outstanding balances across assigned clients and orders.
Support and follow up directly with clients on outstanding payments where required.
Identify and escalate commercial, credit or payment risks that may impact delivery, profitability or collection.
Ensure commercial commitments, pricing and agreed client terms are appropriately communicated to relevant internal stakeholders.

Client Relations & Sales Manager

Job Description