Britannia Tours is looking for a Travel Product Development Specialist to join our team.

If you know travel, have a good eye for what customers want, and can turn an idea into a commercially viable tour, we’d like to hear from you.

What you’ll be doing

You’ll play a key role in developing and managing our travel products, from the initial idea through to operation and follow-up.

Your responsibilities will include:

Researching destinations, trends and customer preferences to identify new product opportunities;
Developing attractive tours and holiday packages, including destinations, hotels, activities and experiences;
Sourcing and negotiating rates with hotels, airlines, tour operators and other suppliers;
Managing availability, bookings and tour arrangements;
Working closely with group leaders and suppliers;
Monitoring tour costs and keeping products within budget;
Handling customer enquiries, payments and complaints professionally;
Supporting the promotion of our tours across relevant marketing channels;
Monitoring tour performance and customer feedback;
Preparing reports and handling the administration related to tour operations; and
Working with the wider team to continuously improve our travel products

What we’re looking for

You should have:

Experience in travel product development, preferably within a tour operator;
Strong knowledge of the travel industry and an understanding of what makes a product commercially attractive;
Strong negotiation and supplier relationship skills;
Good market research and analytical skills;
A creative approach and the ability to develop new travel ideas;
Excellent communication and customer service skills;
The ability to manage several tasks and deadlines in a fast-paced environment;
Fluent English; and
Knowledge of Amadeus GDS is an advantage

Most importantly, we’re looking for someone who is commercially minded, organised, creative and genuinely interested in travel.

Why join Britannia Tours?

Britannia Tours is an established Maltese tour operator offering tours, holiday packages, individual travel, long-haul holidays, cruises, honeymoons, travel insurance and more.

Our business is built around three values: honesty, excellent service and reliability.

You’ll have the opportunity to play a direct role in shaping the products we offer our customers and developing new opportunities for the business.

Remuneration: Competitive and based on experience and qualifications.

Interested?

Send your CV and a cover letter explaining why you’re the right fit for the role to:

📧 recruitment@bsl.com.mt

Britannia Services Limited is an equal opportunity employer.

Product Development Specialist

Job Description