Freight Forwarding Assistant

We are looking for motivated, organized, and detail-oriented individuals to join our logistics team as Freight Forwarding Assistants.

As a Freight Forwarding Assistant, you will support the daily operations of freight forwarding activities, helping to coordinate the transportation of goods. You will work closely with customers, shipping companies, transport providers, and internal departments to ensure shipments are handled efficiently and delivered on time.

Key Responsibilities

• Assist with coordinating import and export shipments by sea, air, and road.
• Communicate with customers, suppliers, shipping lines, and transport companies.
• Prepare, check, and process shipping and transportation documentation.
• Assist with booking cargo shipments and arranging transportation.
• Track shipments and provide customers with regular updates regarding delivery status.
• Monitor shipment schedules and ensure deadlines are met.
• Assist with preparing quotations, invoices, and other administrative documents.
• Maintain accurate records of shipments, customer information, and delivery details.
• Coordinate with customs agents and relevant authorities regarding import and export procedures.
• Handle customer enquiries and provide updates regarding shipment progress.
• Report delays, damages, or other transportation issues to the relevant supervisor.

Who are we looking for?

• Motivated, responsible, and organized individuals.
• Good communication and interpersonal skills.
• Good English communication skills, both written and spoken.
• Basic computer skills and knowledge of Microsoft Office.
• Attention to detail and ability to handle documentation accurately.
• Ability to multitask and work within deadlines.
• Problem-solving skills and willingness to learn.