Nursing Manager

The Nurse Manager is responsible for the overall management, coordination and supervision of nursing services within the Residential Care Home, ensuring the delivery of safe, effective, person-centred and high-quality nursing care to all residents.

The person will provide clinical leadership, professional guidance and operational management to the nursing team, ensuring that nursing practices comply with applicable Maltese legislation, professional standards, regulatory requirements and organisational policies.

The Nurse Manager will promote a culture of dignity, respect, compassion, accountability and continuous improvement, ensuring that residents' physical, psychological, emotional and social needs are consistently addressed.

Key Responsibilities and Duties

• Clinical Leadership and Management

Lead, coordinate and supervise the nursing team to ensure the delivery of high-quality nursing care.

• Ensure that individualised care plans are developed, implemented, regularly reviewed and updated according to residents' changing needs.
• Monitor residents' health conditions and ensure timely assessment, intervention, referral and escalation when clinically indicated.
• Ensure appropriate management of chronic conditions, complex care needs, palliative care and end-of-life care.
• Promote evidence-based nursing practice and adherence to professional standards.
• Provide clinical advice, guidance and support to nursing staff and other members of the multidisciplinary team.
• Ensure appropriate clinical handovers and continuity of care between shifts.
• Monitor clinical incidents, medication errors, falls, pressure injuries, infections and other adverse events, ensuring appropriate reporting and follow-up.
• Staff Management and Development

Manage, supervise and support nursing staff, including registered nurses and carers.

• Participate in recruitment, selection, induction and orientation of nursing staff.
• Prepare and oversee staff duty rosters, ensuring appropriate staffing levels and skill mix in accordance with residents' dependency and care needs.
• Monitor staff performance, conduct regular appraisals and identify individual training and development requirements.
• Identify and address performance, conduct and competency issues in a fair and professional manner.
• Promote teamwork, effective communication and a positive working environment.
• Encourage continuous professional development and facilitate relevant clinical training.
• Medication and Clinical Governance

Ensure safe medication management, administration, storage, documentation and disposal in accordance with applicable legislation and organisational policies.

• Monitor compliance with medication protocols and controlled medicines procedures.
• Ensure accurate and up-to-date nursing documentation and clinical records.
• Conduct regular clinical audits and implement corrective and preventive actions.
• Ensure that clinical policies, procedures and protocols are regularly reviewed and implemented.
• Promote a culture of accountability, transparency, incident reporting and learning.
• Ensure appropriate lines of reporting are followed in cases of suspected abuse, neglect or exploitation.
• Resident Care and Wellbeing

Promote a person-centred approach that respects residents' dignity, autonomy, privacy, individuality and cultural preferences.

• Ensure residents and their families are appropriately involved in care planning and decision-making.
• Address residents' and relatives' concerns and complaints promptly and professionally.
• Work collaboratively with medical practitioners, allied health professionals, social workers and other relevant stakeholders, including being available when they are present.
• Ensure appropriate nutritional, hydration, mobility, continence, personal hygiene and skin integrity assessments.
• Promote residents' independence and quality of life wherever possible.
• Infection Prevention and Control

Oversee the implementation of infection prevention and control policies and procedures.

• Ensure appropriate hand hygiene, use of personal protective equipment and safe clinical practices.
• Monitor infection trends and ensure prompt identification, reporting and management of outbreaks.
• Coordinate with relevant healthcare professionals and public health authorities when required.
• Ensure appropriate staff education on infection prevention and control and alert management if certain education is needed.
• Regulatory Compliance and Quality Assurance

Ensure that nursing services comply with applicable Maltese laws, regulations, licensing conditions and relevant standards governing residential care facilities.

• Support the organisation in meeting requirements established by the SCSA, AACC and OPSA.
• Maintain readiness for inspections, audits and regulatory assessments. Ensure that policies and procedures reflect current legislation, professional guidance and best practice.
• Monitor quality indicators and develop action plans to address areas requiring improvement.
• Ensure appropriate documentation, record-keeping and confidentiality in line with applicable data protection requirements, including GDPR and Maltese data protection legislation.
• Operational and Administrative Management

Assist the Facility Manager in the effective management of nursing services.

• Monitor nursing resources, equipment and clinical supplies. Contribute to departmental budgets and ensure responsible use of resources.
• Prepare regular reports on nursing activities, staffing, clinical incidents, quality indicators and service performance.
• Participate in management meetings, multidisciplinary meetings and quality improvement initiatives.
• Ensure that nursing services operate effectively, including during periods of increased demand or unforeseen circumstances.
• The Nurse Manager may be required to undertake other duties reasonably related to the position, as delegated by the Facility Manager/ Chief Care.
• Operations Officer, provided these are consistent with the postholder's qualifications, competence and professional responsibilities.

Qualifications and Experience

• Essential:

A recognised qualification in Nursing MQF level 6 or above. Current registration and valid licence to practise as a nurse in Malta, in accordance with the applicable requirements of the Council for Nurses and Midwives.

• Relevant post-registration nursing experience.
• Demonstrable experience in clinical leadership, supervision or nursing management.
• Good knowledge of nursing care standards, clinical governance and patient/resident safety.
• Excellent communication, organisational and interpersonal skills. Good command of English and Maltese, appropriate to the needs of the residents and service.
• Desirable:

Postgraduate qualification in Nursing Management, Leadership, Gerontology, Geriatric Nursing or a related field.

• Experience working within a residential care home, elderly care facility or long-term care environment.

Key Competencies and Personal Attributes

The successful candidate should demonstrate:

• Strong clinical leadership and decision-making skills. Excellent organisational and time-management abilities.
• A compassionate, empathetic and resident-centred approach. Strong communication, interpersonal and conflict-resolution skills.
• Ability to motivate, lead and develop multidisciplinary teams.
• High levels of integrity, professionalism and accountability.
• Ability to manage competing priorities and respond effectively to emergencies.
• Commitment to continuous professional development and quality improvement.
• Ability to work collaboratively with residents, relatives, staff and external healthcare professionals.
• Ability to work under pressure.