The Information Systems Administrator is responsible for ensuring the availability, integrity, confidentiality, and resilience of the organisation’s information systems and end-user computing environments. The role contributes directly to operational resilience, service continuity, and security objectives in line with ISO/IEC 27001 controls and related Gaming Industry Certifications.

Key Responsibilities

Administer and maintain Windows and Linux servers, endpoints, and collaboration platforms.
Independently troubleshoot complex system and network incidents.
Manage user access, authentication, and permissions in line with least-privilege principles.
Own defined operational services and improve resilience through automation and scripting.
Participate in on-call rotations and structured incident response activities.

Operational Resilience and Security Responsibilities

Support availability, backup, recovery, and monitoring controls aligned with ISO 27001.
Contribute to incident detection, response, and recovery processes supporting operational resilience objectives.
Ensure adherence to change management, access control, and logging procedures.
Support audits, evidence gathering, and control effectiveness reviews.

Competency Expectations

Strong troubleshooting skills across OS, applications, and network layers.
Operates independently within defined change and risk controls.
Demonstrates measurable reduction in recurring incidents and service degradation.
Supports and mentors junior administrators.

Education, Experience and Technical Skills

Degree or professional certifications in IT or related field.
2–5 years of experience in systems administration or IT operations.
Hands-on experience with Cloud Technologies, Windows Server, Linux, Active.

Information Systems Administrator

Job Description