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Installs, maintains, and repairs computer hardware, CCTV, software, and networks while providing technical support to users.

Hardware & Software Setup: Install, configure, and update operating systems, drivers, desktop PCs, laptops, and peripheral devices like printers and scanners.
Diagnostics & Repair: Troubleshoot system failures, test equipment, and replace broken parts such as hard drives, memory, and power supplies.
Network Maintenance: Set up and evaluate local area networks (LAN/WAN), routers, and switches to ensure stable connectivity.
User Support: Answer help desk requests, resolve daily technical issues, and guide users on how to use hardware and software correctly.
System Security: Manage basic security options and run antivirus updates to protect data and privacy.
Documentation: Keep accurate logs of repairs, maintenance sessions, and equipment inventory.
Installation: Set up security cameras, network video recorders (NVRs), digital video recorders (DVRs), and run necessary cabling.
Configuration: Program systems, configure IP addresses, adjust camera angles, and connect hardware to local networks or software.
Maintenance & Repair: Perform routine system checkups, diagnose hardware or software failures, and replace faulty components.
Testing: Test live feeds, recording quality, and system storage to ensure uninterrupted surveillance.

Technician

Job Description