G3 Group is a leading hospitality group based in Mellieħa, Malta. Our growing portfolio includes The Pergola Hotel and Spa, The Solana Hotel and Spa, DOMS Boutique Hotel, VITA Hotel and Rooftop, together with a range of restaurants, bars and wellness centres. The Group is also active in property development, resale and rentals and operates within a publicly listed group structure through G3 Finance plc.

We are currently looking for an experienced and driven Food and Beverage Operations Manager to join our team on a full-time basis, overseeing Food and Beverage operations primarily across The Pergola Hotel and Spa and The Solana Hotel and Spa.

The Role

Reporting to the General Manager, the Food and Beverage Operations Manager will be responsible for the effective day-to-day management of our Food and Beverage operations. The successful candidate will ensure consistently high service standards and guest satisfaction while driving operational efficiency, team performance and profitability.

This is a hands-on leadership role suited to an experienced F&B professional who thrives in a dynamic hospitality environment.

Duties and Responsibilities

Oversee the daily operations of Food and Beverage outlets across the assigned properties.
Maintain high standards of service, presentation, cleanliness and overall guest experience.
Work closely with the Executive Head Chef on menu planning and development.
Monitor revenue, costs and expenses while implementing effective cost-control measures.
Prepare and manage budgets for Food and Beverage outlets.
Develop and implement strategies to improve revenue and maximise profitability.
Recruit, train, supervise and develop Food and Beverage team members.
Conduct regular employee performance reviews and provide ongoing coaching and feedback.
Ensure customer service standards and best practices are consistently followed across the team.
Handle guest feedback and complaints promptly, professionally and effectively.
Ensure compliance with health, safety, hygiene and operational standards.
Coordinate and oversee events and functions from planning through to execution.
Work closely with other hotel departments to ensure smooth and seamless operations.
Identify opportunities to improve service quality, productivity and operational efficiency.
Keep up to date with hospitality and Food and Beverage industry trends and best practices.
Foster a positive, professional and collaborative working environment.
Carry out any other duties falling within the remit of the Food and Beverage department as required by the business.

About You

The ideal candidate will:

Have previous experience in a Food and Beverage Operations Manager or similar senior F&B management position within the hospitality industry.
Demonstrate strong leadership and people-management skills.
Possess excellent communication, organisational and interpersonal skills.
Be commercially minded, with a good understanding of budgets, cost control and profitability.
Be confident in making operational decisions and taking ownership of results.
Have a strong focus on guest satisfaction and service excellence.
Be able to perform effectively in a fast-paced and high-pressure environment.
Be flexible and available to work evenings, weekends and public holidays according to operational requirements.
Be a proactive team player who can contribute to the continued growth and success of the business.

What We Offer

Competitive salary package
Career growth and internal promotion opportunities
Continuous learning and development
Employee recognition initiatives
Supportive and collaborative working environment
Exclusive staff discounts
Partner discounts
Staff mobile plan
Staff meals

Food & Beverage Operations Manager

Job Description