BettingJobs is partnering with a fast-growing start-up based in St. Julian's, Malta, as they search to find a Sportsbook Manager to join their team on a hybrid basis. The successful candidate will be required to work from their Malta office three days per week.

Key Responsibilities

Manage day-to-day sportsbook operations to ensure a smooth and engaging betting experience.
Monitor sportsbook performance across key KPIs including turnover, margin, and player activity, providing regular and ad-hoc reporting.
Ensure the sportsbook offer remains competitive and aligned with major sporting events and key markets, with localized focus for target audiences.
Plan and execute promotions such as free bets, bet & get offers, odds boosts, and event-based campaigns, ensuring commercial viability with trading and risk teams.
Support sportsbook CRM campaigns and coordinate messaging across channels including email, push notifications, and in-app messaging.
Assist with player segmentation and tailored offers based on betting behavior.
Act as a key contact for sportsbook platform and data providers, working with suppliers to resolve issues and improve the betting offer.
Collaborate with internal teams including Trading, Product, Marketing, BI, and Customer Support to improve sportsbook performance and resolve operational queries or disputes.
Support Customer Support teams with sportsbook-related issues and ensure clear communication regarding promotions, markets, and updates.
Assist the Head of Sports with sportsbook initiatives, projects, and operational improvements.

Requirements

Experience in online sportsbook operations or a similar sports betting role.
Strong understanding of sportsbook mechanics, betting markets, and the sports calendar.
Experience supporting CRM campaigns, promotions, or player engagement initiatives within a sportsbook or iGaming environment.
Analytical mindset with the ability to monitor sportsbook performance and player activity.
Strong organizational and communication skills.
Ability to work in a fast-paced, event-driven environment.
Flexibility to occasionally work evenings or weekends depending on major sporting events and operational needs.

Sportsbook Manager

Job Description