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About the Role

We are looking for a responsible and experienced Care Supervisor to oversee the daily coordination of carers and nurses, ensuring that clients receive high-quality care and that staff are properly supported. The ideal candidate will have a healthcare background, strong organisational and problem-solving skills, and the ability to work confidently in a fast-paced environment.

Key Responsibilities

Plan and manage staff rosters according to client requirements.
Coordinate and allocate carers and nurses based on client needs and staff availability.
Conduct regular client visits to monitor the quality of care and staff performance.
Support staff wellbeing and address any concerns or issues promptly.
Collect regular feedback from clients and staff and take appropriate follow-up action.
Maintain accurate records and prepare monthly reports for senior management.
Use Microsoft Office, particularly Excel, and CRM systems for daily administrative tasks.
Resolve operational issues efficiently and ensure smooth day-to-day service delivery.

Requirements

Minimum MQF Level 5 qualification in Healthcare or equivalent.
Previous experience managing care teams and clients.
Healthcare, nursing, or caring background.
Valid driving licence.
Good knowledge of Microsoft Office, particularly Excel.
Strong communication, organisational, and problem-solving skills.
Ability to work independently and take ownership of responsibilities.
Willingness to work in a fast-paced and dynamic environment.
Good command of English; knowledge of Maltese will be considered an advantage.
Quick learner with a flexible and proactive approach.

Care Supervisor

Job Description