The housekeeper is responsible for maintaining cleanliness and orderliness in guest rooms, hallways, and other public areas within the hotel. Housekeepers play a key role in enhancing the guest experience by ensuring the hotel is clean, welcoming, and safe for all guests.

Key Responsibilities

Clean and sanitise guest rooms, including making beds, dusting, vacuuming, sweeping, and mopping floors.

Replace linens, towels, and toiletries as needed.

Ensure rooms are stocked with necessary supplies, such as toilet paper, soap, shampoo, and linens.

Check and clean windows, mirrors, and furniture to ensure they are free of dust and stains.

Empty trash bins and replace garbage bags in all rooms.

Clean and disinfect bathroom fixtures, including toilets, sinks, showers, tubs, and mirrors.

Replace used towels with fresh ones and ensure the bathroom is well-stocked with amenities.

Ensure bathroom surfaces, floors, and walls are spotless and free of mold, mildew, or soap scum.

Clean and maintain hotel lobbies, hallways, stairwells, and restrooms.

Dust and polish furniture, light fixtures, and surfaces in public areas.

Replenish supplies (e.g., toilet paper, hand soap) in public restrooms.

Ensure that all linens meet the hotel’s quality standards.

Monitor and report inventory levels of cleaning supplies, linens, and guest amenities to supervisors.

Ensure that cleaning supplies are stored safely and correctly.

Keep track of any damage or wear-and-tear in guest rooms and report it for maintenance.

Adhere to all health and safety regulations regarding cleaning procedures, chemical use, and handling of hazardous materials.

Follow proper procedures for handling cleaning equipment and supplies.

Maintain a clean and safe work environment by reporting any hazards or maintenance issues to management.

Provide exceptional customer service by ensuring that guest rooms are cleaned promptly and to their satisfaction.

Respond to guest requests and resolve minor issues (e.g., missing towels or amenities).

Always maintain a professional appearance and attitude when interacting with guests.

Work with the housekeeping team and other hotel staff to ensure all areas are cleaned efficiently and effectively.

Communicate effectively with supervisors and management to ensure smooth operations.

Requirements

Previous experience in housekeeping within the hospitality industry is considered as an asset.

Proficiency in spoken English.

Skills

Good communication skills and ability to work in a team-oriented environment

Attention to detail and strong organizational skills.

Basic knowledge of cleaning products and equipment.

About Us

Uniplural Group is a well established group with over 400 employees. It gives a number of services within the care, cleaning, child care, hospitality and education sectors. It has services all over the island on a one to one or corporate basis.

About Us

Housekeeper

Job Description