The Grand Hotel Gozo is looking for an experienced and motivated Housekeeping Manager to join our team and take responsibility for the overall operation and standards of our Housekeeping Department.

We are looking for a strong leader who is passionate about cleanliness, quality, guest satisfaction and team development, with the ability to maintain high standards in a busy hotel environment.

Key Responsibilities

• Lead, motivate and manage the Housekeeping team
• Ensure high standards of cleanliness and presentation across guest rooms and public areas
• Conduct regular room and area inspections and follow up on any deficiencies
• Plan and manage daily housekeeping operations, staff allocation and room assignments
• Monitor linen, amenities, cleaning supplies and departmental stock
• Work closely with Front Office, Maintenance and other departments to ensure smooth operations
• Handle guest requests and follow up on housekeeping-related complaints
• Train and develop team members and ensure compliance with hotel standards and procedures
• Monitor departmental costs, productivity and staffing levels
• Ensure all Health & Safety, hygiene and hotel procedures are consistently followed

The ideal candidate will have:

• Previous experience in a Housekeeping Manager / Assistant Housekeeping Manager / Supervisory position within a hotel
Strong leadership and organisational skills
Excellent attention to detail and a hands-on approach
Ability to work under pressure in a fast-paced hotel environment
Good communication and interpersonal skills
Knowledge of housekeeping procedures, standards and hotel operations
A strong commitment to maintaining high guest and quality standards

🇪🇺 EU / Local candidates will be considered an asset, particularly those with previous experience in the Maltese hospitality industry.

📍 Location: Gozo, Malta

📩 Interested? Send your CV and a brief introduction via LinkedIn or contact us directly.

Director of Housekeeping

Job Description