Bourse Trust Company Limited provides private wealth services covering family office, trusts, employee benefit trusts, foundations and company management. We also provide individual and company pension administration services.

We are currently looking for a Operations & Compliance Administrator to join the team.

The successful candidate will be responsible is responsible for helping ensure the company meets its regulator obligations and operates efficiently. This is an ideal opportunity for someone looking to develop their experience in operational and compliance processes.

Client Data

Assist with ensuring data held in the client database is accurate, up to date and relevant.
Update records when requested.

New Client onboarding and Entity Closures

Assist with the take on and closure process

Customer Due Diligence

Perform comprehensive CDD and enhanced due diligence (EDD) checks on new and existing clients, including individuals, companies, trusts, and other structures.
Review and assess client documentation in line with Guernsey AML/CFT regulations, GFSC rules, and internal policies.
Maintain accurate and up-to-date CDD records in internal systems (CDD Library) and databases.
Escalate high-risk matters or concerns to the Compliance Officer or MLRO as appropriate.
Liaise with client relationship teams to obtain required client documentation and resolve CDD queries.
Assist in the development and continuous improvement of CDD procedures and checklists.
Support compliance reporting and audit preparation as needed.

Compliance Support

Assist the Compliance Manager & MLRO and the Compliance Officer & MLCO as required with report generation, project work, updating Sensitive Jurisdictions List etc.
Support the ongoing development and review of internal compliance policies and procedures.

Document Retention and Destruction

Assist with the operation of the document destruction policy ensuring relevant authority is documented and systems updated.

Office support

Provide cover for incoming and outgoing post/couriers in absence of the Operations Assistant.
Any other ad-hoc duties as required.

Experience

Preferably at least 1 year of experience in CDD, compliance or an onboarding role in a fiduciary or financial services organisation

Professional Qualifications

Ideally, the be working towards professional qualifications such as ICA or STEP, or a willingness to study.

Personal Skills

Excellent attention to detail
Able to work in a methodical manner
Good communication skills in order to explain regulatory requirements clearly and professionally
Good IT literacy, preferably including previous experience of document management systems and client databases (Laserfiche and 5-Series experience would be ideal).

At Bourse we pride ourselves on the calibre of our staff and collaborative teamwork. We provide a great benefits package which includes pension contributions, private healthcare cover and discretionary bonus.

We are committed to helping our staff reach their full potential by supporting them with training and development opportunities, and we therefore encourage our staff to study for a relevant professional qualification for which we normally cover costs and provide study leave.

Bourse takes an inclusive approach to hiring and is a positive place to work, welcoming those who want to make a beneficial impact within our organisation, for our clients and in our communities.

Operations & Compliance Administrator

Job Description