Join the #centrecom team.

At Centrecom, we take pride in being the trusted partner that adds real value to our clients' businesses through tailored, innovative solutions. We are proud to be the go-to outsourcing provider for Contact Centre Services, Back Office Functions, Airline Revenue Accounting, and GSA Services

Ready to turn your communication skills into a rewarding career? Join us as a Call Centre Agent and be the voice of our awesome company!

What you'll do

As a key player in our BPO family, you'll be the friendly, helpful voice that makes customers smile.

Your mission is to provide top-notch support, solve problems, and create positive experiences that keep our clients happy and coming back for more.

Your daily adventures include:

Chatting, calling, or emailing customers with a smile and a can-do attitude

Sharing your knowledge about our products and services like a pro

Troubleshooting and resolving issues with patience and flair

Keeping track of your customer conversations in our cool CRM system

Escalating tricky problems to the right team members - teamwork makes the dream work!

Spotting opportunities to recommend our awesome services and upgrades

Staying positive, enthusiastic, and professional - even when faced with challenging customers

Having fun while learning new skills through ongoing training and team activities

Who you are:

Fluent in Maltese and English - you're a master communicator!

A great listener with a knack for understanding customer needs

Tech-savvy and quick to adapt to new tools and systems

Responsible, motivated, and eager to grow

No previous experience? No problem! We'll train you to become a customer care hero

What's in it for you:

Basic salary plus performance bonuses - your effort pays off!

Incentive allowances to reward your hard work

Monthly fun events and team activities

Staff discounts at over 50 local shops and eateries

Gym packages and mobile plans to keep you feeling your best

Free on-site parking and a modern canteen with healthy options

Health insurance coverage

Full training at our vibrant Mosta office - we invest in your success!

Join us and be part of a lively, supportive team where your voice makes a difference.

If you're passionate, friendly, and ready to kickstart a fantastic career in customer care, we want to hear from you!

Apply Now.

Call Centre Agent (Maltese Speaking)

Job Description