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About the role

The Team Leader will support the effective delivery of a specialist Day Programme for adults with Profound and Multiple Learning Disabilities (PMLD). Reporting to the Programme Manager, the Team Leader shall be responsible for supervising support staff, maintaining high-quality, person-centred care, ensuring a safe and stimulating environment, and supporting multidisciplinary collaboration to meet everyone's complex needs. The Team Leader shall be the point of reference for the Non-Therapeutic Employees including the Support Workers and Volunteers falling under the STAR Programme.

What you'll be doing

Act as a point of reference for support staff to ensure compassionate, high-quality care for service users.
Assist the Manager in daily operations, including organizing documents such as timetables, attendance records, schedules, feedback forms, and KPIs.
Support the Manager in delivering staff supervision, coaching, and performance reviews with a focus on reflection and empowerment.
Assist with staff onboarding, mandatory training, and ongoing professional development.
Promote a respectful, collaborative, and positive team culture.
Support the smooth running of the programme in the Manager's absence and perform additional duties as required.
Provide hands-on support to team members on the floor when needed.
Support the Manager in overseeing daily operations of the STAR programme, ensuring alignment with best practices and individual care plans based on active support.
Monitor service user engagement in activities, adjusting approaches to meet sensory, physical, and cognitive needs in collaboration with the multidisciplinary team.
Ensure health-related needs (e.g. feeding, toileting, medication, mobility) are met according to individual care protocols.
Attend meetings with parents/guardians and professionals, particularly during service user onboarding and as needed.
Maintain accurate documentation of daily activities, incidents, progress, and care interventions in line with organisational policies.
Assist in drafting programme-specific policies and procedures.
Assist with organising staff and service user documentation (e.g. timetables, attendance, schedules, feedback forms, KPIs).
Ensure the programme runs smoothly in the Manager's absence and perform additional duties as required.
Provide hands-on support to staff on the floor when needed.

What we're looking for

We are seeking a compassionate, empathetic, and goal-driven individual to join our STAR Programme as a full-time Team Leader. The ideal candidate will promote a positive and inclusive team culture.

Qualifications & Experience

The ideal candidate should possess the following:

In possession of a qualification recognized at MQF Level 6 (Degree) in Social Science or in Disability Studies.
Minimum of 3 years' experience within the disability field (ideally cognitive / PMLD).
High proficiency in English language (C1 Level - both spoken & written).

Prior to being recruited and throughout the duration of employment, the selected candidates need to satisfy the requirements of the Protection of Minors Act (POMA) together with those of immunization.

Why work with Inspire?

At Inspire, we prioritise the mental health and wellbeing of our employees. In addition to a competitive salary, commensurate to experience, we offer the below:

Ten additional days of recess leave, calculated pro-rata (utilized during the months of August & December).
Private health insurance scheme.
Mental Wellbeing Programme.
Study leave.
Cloudigo Premium.
Inspire Employee scholarship programme.
The opportunity to shape and change processes.

Team Lead

Job Description